Introduction
Welcome to FBAHQ. We are committed to safeguarding the privacy of our website visitors and service users. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us.
1. Information We Collect
1.1. Personal Identification Information
- Name
- Email address
- Phone number
- Address
- Payment information
1.2. Non-Personal Identification Information
- Browser type
- Computer type
- Technical information about users’ means of connection to our site (e.g., operating system, internet service providers utilized, and other similar information)
1.3. Usage Data
- Details of your use of our services, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the website.
1.4. Cookies and Tracking Technologies
- Cookies and similar tracking technologies to track the activity on our service and hold certain information.
2. How We Use Collected Information
FBAHQ may collect and use users’ personal information for the following purposes:
2.1. To Improve Customer Service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
2.2. To Personalize User Experience
- We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
2.3. To Process Payments
- We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
2.4. To Send Periodic Emails
- We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
2.5. To Improve Our Website
- We may use feedback you provide to improve our products and services.
2.6. To Run Promotions, Contests, Surveys, or Other Site Features
- To send users information they agreed to receive about topics we think will be of interest to them.
2.7. To Comply with Legal Obligations
- We may use your information as required by law or regulations, such as to comply with a subpoena or similar legal process.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
3.1. Secure Data Storage
- Your personal data is stored on secure servers and is protected by appropriate security measures.
3.2. Payment Information
- All payment transactions are processed through secure gateways and are not stored or processed on our servers.
3.3. Access Controls
- We limit access to personal information to employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
4. Sharing Your Personal Information
4.1. Third-Party Service Providers
- We may share your information with third-party service providers to help us operate our business and provide our services. These providers are contractually obligated to keep your information confidential and secure.
4.2. Legal Requirements
- We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4.3. Business Transfers
- In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
4.4. Aggregate Information
- We may share aggregated, non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.
5. Your Rights and Choices
5.1. Access and Correction
- You have the right to access and correct your personal information. You can request a copy of your personal information and ask us to correct any inaccuracies.
5.2. Data Deletion
- You can request the deletion of your personal information, subject to certain legal obligations we may have to retain your data.
5.3. Opt-Out
- You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in these emails or by contacting us directly.
5.4. Cookies
- You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
6. Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from children under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +1 800-360-2902
